Contact
The access request form is the fastest way to reach the FinAI team.
Send an enquiry
Use the access request form to tell us what interests you and how you would prefer to be contacted.
Request FinAI AccessSupport
You can also email us at support@finaiaccess.com.
Enquiries are reviewed Monday to Friday. We aim to reply within two business days.
For privacy, data access or deletion requests, contact privacy@finaiaccess.com.
What to include
Please tell us which part of FinAI your question relates to — the Market Companion application, the Trading Intelligence layer, or a FinAI Access request. Never send passwords, account numbers, identity documents or portfolio details by email.
What we cannot help with
We cannot provide personalised financial advice, place trades on your behalf, or confirm whether a financial product is suitable for you.